Subscription

4.1 Plans Overview

XNote offers four plans. All plans include handwriting recognition (OCR), AI Chat, flashcards, summaries, translation, chart generation, search, and integrations (Todoist, Google Calendar).

All prices shown are in USD. Regional pricing may vary depending on your App Store or Google Play region.

Notes:

• The Lifetime plan is a legacy plan and is no longer available for new users.
• When a paid subscription ends, the user falls back to their base plan.
• Premium features (workflows, etc.) are available to Pro, Unlimited, and Lifetime users.

4.2 Audio Minutes

All audio processing features  transcription, Meeting Bot, and AI-generated summaries  consume audio minutes from your monthly quota.

Usage Priority:

1. Monthly subscription minutes are used first.
2. Add-on minutes are used only after monthly minutes are exhausted.

Monthly Reset: Subscription minutes reset automatically every month, including for yearly plans.

Quota Warnings:

• Orange warning when usage exceeds 50%.
• Red warning when usage exceeds 80%.
• When fully exhausted, you will be prompted to purchase more minutes or upgrade your plan.
• If a recording exceeds your remaining quota, you can choose partial transcription or purchase more minutes.

4.3 Add-on Audio Minutes

Add-on minutes never expire and are available for purchase on all plans.

4.4 Purchase Channels

Pricing is displayed in your local currency as determined by the App Store or Google Play. Prices listed in this guide are in USD and may vary by region due to local taxes, currency conversion, and store pricing policies. XNote does not handle payment information directly.

Important: Purchases made through the App Store or Google Play are activated automatically. However, purchases made on xnote.ai (subscription plans or add-on audio minutes) are delivered as a redeem code via email. These are not activated automatically — you must enter the code in the XNote app or web to activate your plan or minutes. See Section 4.6 for instructions.

4.5 Upgrade & Downgrade

• Free → Pro or Unlimited: Full paywall with plan comparison and pricing.
• Pro → Unlimited: Dedicated upgrade paywall showing only the Unlimited plan.
• Cancellation: Access continues until the end of the current billing period, then the user falls back to their base plan .

4.6 Redeem Code

When you purchase a subscription plan or add-on audio minutes from xnote.ai, you will receive a redeem code via email. This code must be entered manually to activate your purchase on your XNote account.

How to redeem:

• Mobile: Go to Settings → Subscription → Redeem Code (see 2.18.5).
• Web: Go to Subscription → Redeem Code (see 3.19.3).

Steps:

1. Open the Redeem Code screen.
2. Enter your code (codes are automatically converted to uppercase).
3. Tap/Click "Redeem".

Codes can:

• Activate a plan (Pro, Unlimited, or Lifetime) for a specific duration.
• Add audio minutes to your account.

A confirmation message shows what was applied (plan name and duration, or number of minutes added). If the code is invalid, expired, or already redeemed, an error message explains the reason.

Important: Your purchase from xnote.ai will not be active on your account until you enter the redeem code. Make sure to redeem your code as soon as you receive it.

4.7 Manage & Restore Purchases

Manage Subscription:

• iOS: Opens App Store subscription management.
• Android: Opens Google Play subscription management.
• Shopify purchases: Opens xnote.ai/account.

From the store, you can change your billing period, upgrade/downgrade your plan, or cancel your subscription.

Restore Purchases:

If you previously purchased a subscription on a different account or reinstalled the app, use "Restore Purchases" on the Subscription screen (see 2.18.6). XNote will check your Apple ID or Google Play account for active subscriptions and transfer them to your current account after confirmation.