What should I do if my pen won't connect to the app via Bluetooth?

Try the following steps:

1. Make sure the pen is charged and uncapped (LED should flash blue).
2. Check that Bluetooth is enabled on your device.
3. On Android, make sure Location permission is also granted.
4. Bring the pen close to your device.
5. Close and reopen the XNote app.

If still not connecting, reset the pen by pressing and holding the power button for 10 seconds. See Section 2.3 for full pairing instructions.